Terms of Service

At FYME, we understand that emergencies can happen, and we will endeavor to be as accommodating as possible to reschedule your appointment before canceling it.

If a rescheduled appointment can be accommodated for that day, we will strive to adjust the timing for you.

In the event that an appointment needs to be canceled, we will follow the following policy:

Educational and Career Development Counseling Reservation Cancellation Policy

* All appointments will be scheduled directly in the online booking system by the client or by an FYME staff member on behalf of the client.

* Subsequently, if a client needs to cancel or reschedule any previously scheduled appointment, the client must contact FYME directly at least 24 hours before the scheduled time.

* All cancellations must be made with 24 hours’ notice through our online booking system (https://fyme.com.au/booking).

Migration Consultation Reservation Cancellation Policy

* All bookings for migration consultations will be scheduled directly in the online booking system by the client or by an FYME staff member on behalf of the client.

* Subsequently, if a client needs to cancel or reschedule any previously scheduled appointment, the client must contact FYME directly at least 24 hours before the scheduled time.

* If a client fails to cancel or reschedule an appointment with at least 24 hours’ notice, FYME reserves the right to charge a cancellation fee equivalent to the fee for a migration consultation that would normally be charged for that period.

* If a client does not attend a scheduled appointment, FYME reserves the right to charge a no-show fee equivalent to the fee for a migration consultation that would have been charged for the training session.

* All cancellations must be made with 24 hours’ notice through our online booking system (https://fyme.com.au/booking).